Third-party shipping insurance
Prepare damage photos, proof of value, tracking details, and a concise incident summary for insurers such as Shipsurance, uPic, or Shippo.
Insurance claim preparation
Shipping Insurance Claim Packet
Organize damaged-package evidence into a clear packet before you submit a shipping insurance claim. The generator works locally in your browser, so photos and receipts do not need to be uploaded to this site.
Who this is for
Small sellers shipping on their own carrier account
Turn a damaged-package report from a customer into a structured evidence packet you can review before filing with the carrier.
Claim portal friction
Use the packet as your source of truth when a carrier or insurance portal keeps asking for clearer documents and item details.
Evidence checklist
- Close-up photo of the shipping label and tracking number
- Photos of the damaged item inside its packaging
- Photos of the outside box and internal cushioning
- Receipt, invoice, or other proof of value
- Tracking number, shipment date, and delivery date
- Brand, model, serial number, quantity, and item condition
- Short timeline explaining when and how the damage was found
Packet output
- Claim information summary
- Detailed merchandise description
- Damage timeline and incident description
- Evidence index with required photo slots
- Clean PDF you can save, print, or attach to a claim form
This independent tool does not submit claims and does not guarantee claim approval. Follow the exact evidence requirements and deadlines provided by your insurer or carrier.
FAQ
What do I need for a third-party shipping insurance claim?
Most insurers ask for damage photos, proof of value such as a receipt or invoice, the tracking number, shipment and delivery dates, and a short description of what happened. The exact requirements vary by insurer, so always check your policy or claim portal.
What if I do not have photos of the original packaging?
Use what you have. Photos of the item, the box it arrived in, and any remaining cushioning material are still useful. If the packaging was already discarded, note that in your claim and include any photos the receiver or customer sent you.
Will this tool submit my claim for me?
No. This tool prepares an organized evidence packet as a PDF. You still submit the claim yourself through your insurer, carrier portal, or claim form.
Is claim approval guaranteed?
No. Approval depends on your insurance policy, the carrier's rules, and the evidence you provide. This tool helps you organize a complete packet, but it cannot control the outcome.
Start with the photos you already have
Add the tracking number, item value, dates, item identifiers, and available evidence. You can save a clean PDF packet before entering an insurance or carrier claim portal.
Open the packet generator